The UK government’s Department for Work and Pensions (DWP) has issued an urgent alert aimed at everyone who has a National Insurance (NI) number. This warning is being shared across social media and official channels due to an increasing number of scams targeting people across the UK. If you have an NI number — whether you’re working, retired, or claiming benefits — you need to know what’s going on.
Let’s break it down simply and clearly.
What is the National Insurance Number?
Your National Insurance number is a unique number used to keep track of your tax and benefit records. It’s important for working in the UK, paying National Insurance contributions, and receiving benefits like Universal Credit, Jobseeker’s Allowance, and the State Pension.
Why is the DWP Warning People?
The DWP has recently reported that fraudsters are using fake calls, texts, and emails pretending to be from government departments — especially the DWP or HMRC (Her Majesty’s Revenue and Customs). These scammers are tricking people into sharing their NI number, bank details, or personal information.
Some people have even been told their National Insurance number has been “suspended due to criminal activity” — a complete lie, but it sounds scary enough to fool many.
What Does the Scam Look Like?
Here’s what you need to look out for:
- Phone Calls claiming your NI number is being used for illegal activity
- Texts or Emails asking you to click on a link to verify your identity
- Recorded Voice Messages threatening legal action if you don’t respond
- Fake Letters using official-looking logos from DWP or HMRC
Scammers use pressure tactics like threatening arrest, legal action, or benefit cuts. The goal is to make you panic so you act quickly — and give away personal info.
DWP’s Advice to the Public
The DWP has made it clear:
“We will never call you out of the blue to ask for your National Insurance number or your bank details. If you receive a suspicious call or message, hang up immediately and report it.”
They are urging everyone to:
- Never share your NI number or bank info with unknown callers
- Hang up immediately if you’re unsure
- Don’t click on links in suspicious emails or texts
- Report the scam to Action Fraud UK or call 159 for scam-related help
What If You’ve Already Shared Your Details?
If you think you’ve been scammed:
- Contact your bank immediately to freeze or monitor your account
- Report it to Action Fraud UK at www.actionfraud.police.uk
- Get in touch with DWP if you’re worried your benefits may be affected
The sooner you report, the better your chances of avoiding serious damage.
Is My NI Number at Risk?
Yes — if you’ve ever responded to any suspicious message or call, your NI number might be compromised. While scammers can’t directly steal money with your NI number alone, they can use it to apply for benefits or commit fraud in your name.
That’s why DWP’s warning is serious — they want everyone to stay alert, especially older people and those who are not tech-savvy.
Final Takeaway
The National Insurance number is an essential part of your identity in the UK. Keep it safe like you would your passport or bank card.
In simple terms:
If someone contacts you unexpectedly asking for your NI number — it’s a scam. Hang up, delete the message, and report it.